Privacy Policy

Effective Date: January 27th, 2026

Okanagan Coatings (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit okanagancoatings.com, submit a form, or interact with our ads and marketing campaigns.

By using our website or submitting your information, you agree to the practices outlined below.

Information We Collect

We collect personal information when you voluntarily submit it through our website, ads, or contact forms, including:

Name

Phone number

Email address

Property or service location

Project details or inquiry information

We also automatically collect certain information when you visit our site or interact with our ads, such as:

IP address

Device and browser type

Pages viewed and actions taken

Ad interaction data (e.g., clicks, form submissions)

How We Use Your Information

We use your information to:

Respond to quote requests and inquiries

Contact you by phone, email, or text regarding your request

Schedule consultations or site visits

Provide service-related follow-ups

Improve our advertising, website performance, and customer experience

Run retargeting and conversion tracking for advertising campaigns

We do not sell your personal information.

Advertising, Analytics & Tracking

We use advertising and analytics tools such as:

Meta (Facebook & Instagram) Ads

Conversion tracking pixels and cookies

These tools help us understand how visitors interact with our website and ads so we can improve performance and relevance.

You may see ads from Okanagan Coatings on other platforms after visiting our site. This is known as remarketing.

You can manage or opt out of certain ad tracking through your browser settings or platform ad preferences.

SMS & Email Communications

By submitting your information on our website or through our ads, you consent to receive email and/or text communications from Okanagan Coatings related to your inquiry, including follow-ups, scheduling, and service information.

Message frequency varies

Message and data rates may apply

You may opt out at any time by replying STOP to text messages or using the unsubscribe link in emails

We only contact you for legitimate business purposes related to your request.

Sharing Your Information

We may share your information with trusted third-party service providers who assist us with:

Website hosting

CRM and lead management systems

Marketing and analytics tools

These providers are required to keep your information secure and confidential.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no online system is completely secure, we take appropriate measures to reduce risk and protect your data.

Your Rights

You may request to:

Access the personal information we have about you

Correct inaccurate information

Request deletion of your information

Withdraw consent for communications

To make a request, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Okanagan Coatings
📧 Email: [email protected]
📞 Phone: +1 (778) 549-3350